Utility Service
Up Everything Water Water Quality Report Backflow Prevention Service Application

 

 

 

Residential and Commercial Accounts

The City of Wolfforth provides water, sewer, and garbage service.  The following companies provide additional utility services to Wolfforth residents:

XCell Energy (electricity)                                                        1-800-895-4999

Atmos Energy (gas)                                                                1-800-621-1867

Windstream Communications (phone, cable, internet)       1-877-520-5220        

SuddenLink (phone,cable, internet)                                          806-793-2222

Classic Cable (cable)                                                             1-800-999-8876

NTS (phone, cable, internet)                                                   1-866-771-0687

South Plains Electric Co-Op (electricity - limited area)           806-775-7766


Requirements to Open a  City of Wolfforth Account

Deposit:  $100.00 (must be paid when account is opened)

You must provide an adequate mailing address, which may require obtaining a Post Office Box, as some areas do not have street delivery.

You must provide a Social Security number or current Texas Driver's License number. 

Contact the Utility Service Department at 806-855-4120 for additional information, or come by City Hall at 302 Main Street to open your account.


Billing Information

Water meters are read beginning the 25th of each month.  The billing period covers from the 25th of one month to the 25th of the next month.  The utility billing is mailed on the last working day of the month and payment is due by the 10th of the month.  Final payment day for each month is the 20th. 

Example:  Meter is read on September 25.  The billing period is from August 25 to September 25, the bill is mailed on September 30, and payment is due on October 10.

Accounts paid after the 10th of the month incur a 10% penalty charge.

Courtesy second notices are no longer mailed.  Accounts paid after the 20th of the month incur an additional $20.00 service charge and are subject to disconnect for non-payment.

Water consumption is calculated in 1,000's of gallons. In an effort to promote water conservation, the City has a tiered rate system, with customers paying an increased rate per thousand gallons for increased consumption.  The following lists the City water rates:

2016-17 Water Rates
Base (0 to 3,000 gallons monthly) $38.00
3,001 to 25,000 gallons monthly Base, plus $3.10 per 1,000 gallons over 3,000 gal.
25,001 to 50,000 gallons monthly rates above, plus $3.35 per 1,000 gallons over 26,000 gal.
over 50,001 gallons monthly rates above, plus $3.60 per 1,000 gallons over 50,000 gal.

Each customer is also charged a monthly $5.29 EDR fee.

2016-17Sewer Rates

Residential

$20.00 per month

Commercial

$16.50 per month, plus $0.51 per thousand gallons of consumed water

2016-17 Garbage Rates

Residential  (collected 2X weekly) $18.50 per month, plus sales tax
Commercial (collected 2X weekly) $ 65.00 per dumpster, plus sales tax
Commercial (collected 3X weekly) $ 73.65 per dumpster, plus sales tax
Commercial (4 yard front load, collected 2X weekly) $177.50 per dumpster, plus sales tax
Commercial (8 yard front load, collected 2X weekly) $275.00 per dumpster, plus sales tax

Single-user commercial accounts may arrange for a locking dumpster for a one-time charge of $225.00.  Contact City Hall at 806-855-4120 to arrange that service.


Payment Options

Mail payment to P.O. Box 36, Wolfforth, TX  79382

Deposit payment in Payment Drop box located outside the main entrance to City Hall

Monthly bank drafts are available.  Contact 806-855-4120 to arrange a bank draft.

Pay in person at City Hall, Monday-Friday, 8:00 a.m. to 5:00 p.m.

Payments for utility deposits or monthly bills may be paid by credit/debit card in person at Wolfforth City Hall, or online.  All transaction and processing fees charged by the credit/debit card companies are passed on to the card user.  The additional charge is approximately 3% of your payment amount, and you will have the opportunity to know the total, and to accept or decline the charges, before the transaction is completed. 

Click here to access online payments, or use the Online Payments tab above.


Garbage Service

Residential garbage service is provided with your City utility account.  Each dumpster is shared by four homes and collection days are Monday and Friday.  Please securely bag and tie all garbage and keep dumpster lids closed to control insects and rodents.   

Commercial garbage service is priced by the number of dumpsters and the number of weekly pick-ups.  

Contact City Hall at 806-855-4120 to report damaged dumpsters, dumpsters that were not emptied on pickup days, or for commercial service and fee information.


Contacts

For additional information, call 806-855-4120 or e-mail City of Wolfforth Utility Services.

Home Everything Water Water Quality Report Backflow Prevention Service Application