Utility Service

Residential and Commercial Accounts

The City of Wolfforth provides water, sewer, and garbage service. The following companies provide additional utility services to Wolfforth residents:

XCel Energy (electricity)1-800-895-4999
Atmos Energy (gas)1-800-621-1867
Windstream Communications (phone, cable, internet)1-877-520-5220
Optimum (phone,cable, internet)866-347-4784
Classic Cable (cable)1-800-999-8876
Vexus (phone, cable, internet)1-800-658-2150
South Plains Electric Co-Op (electricity – limited area)

806-775-7766

Requirements to Open a City of Wolfforth Account

Deposit: $150.00 (must be paid when account is opened) effective 10/1/2022

  • You must provide an adequate mailing address, which may require obtaining a Post Office Box, as some areas do not have street delivery.
  • You must provide a Social Security number or current Texas Driver’s License number.
  • Contact the Utility Service Department at 806-855-4120 for additional information, or come by City Hall at 302 Main Street to open your account.

Billing Information

Water meters are read beginning the 25th of each month. The billing period covers from the 25th of one month to the 25th of the next month. Utility bills are mailed on the last working day of the month and payment is due by the 15th of the month.

  • Example: Meter is read on September 25. The billing period is from August 25 to September 25, the bill is mailed on September 30, and payment is due on October 15.

Accounts paid after the 15th of the month incur a 10% penalty charge.

If payment is not received by the 25th of the month, the account will be billed a $20 disconnect fee and the account will be subject to disconnect for non-payment.

Water consumption is calculated in 1,000’s of gallons. In an effort to promote water conservation, the City has a tiered rate system, with customers paying an increased rate per thousand gallons for increased consumption. 

ONLINE PAYMENT PORTAL

The following lists the City water rates:

Water Rates

Base (0 to 3,000 gallons monthly)$58.00
3,001 to 15,000 gallons monthlyBase, plus $3.10 per 1,000 gallons
15,001 to 30,000 gallons monthlyrates above, plus $4.19 per 1,000 gallons
30,001 to 50,000 gallons monthlyrates above, plus $5.65 per 1,000 gallons
over 50,001 gallons monthlyrates above, plus $7.63 per 1,000 gallons

Each customer is also charged a monthly $7.29 EDR fee.

Sewer Rates

Residential $32.00 per month
Commercial$28.50 per month, plus $0.51 per thousand gallons of consumed water 

Garbage Rates

$153.91 per dumpster/unit.

Residential (collected 2X weekly)$18.50 per month, plus sales tax
Commercial 3 Yard (collected 2X weekly)$ 74.00 per dumpster/unit, plus sales tax
Commercial 3 Yard (collected 3X weekly)$ 96.20 per dumpster/unit, plus sales tax
Commercial 8 Yard Front Load ( collected 2X weekly)$244.74 per dumpster/unit, plus sales tax
Commercial 8 Yard Front Load (collected 3X weekly)$370.70 per dumpster/unit, plus sales tax
Commercial 8 Yard Recycle Container$153.91 per dumpster/unit, plus sales tax

Single-user commercial accounts may arrange for a locking dumpster for a one-time charge of $225.00. Contact City Hall at 806-855-4120 to arrange that service.

Payment Options

  • Make a one-time payment online on the Payment Portal
  • Set up a recurring payment on the online Payment Portal
  • Mail payment to P.O. Box 36, Wolfforth, TX 79382
  • Deposit payment in Payment Drop box located outside the main entrance to City Hall
  • Pay in person at City Hall, Monday-Friday, 8:00 a.m. to 5:00 p.m.

 

Garbage Service

Residential garbage service is provided with your City utility account. Please securely bag and tie all garbage and keep dumpster lids closed to control insects and rodents.

Commercial garbage service is priced by the number of dumpsters and the number of weekly pick-ups.

Contact City Hall at 806-855-4120 to report damaged dumpsters, dumpsters that were not emptied on pickup days, or for commercial service and fee information.

Wolfforth Neighborhood Pickup Days:

Frenship Estates – Tuesday and Friday

Preston Manor – Tuesday and Friday

Preston Estates – Tuesday and Friday

Preston Trails – Tuesday and Friday

Preston Hollow – Tuesday and Friday

Bennett Circle – Monday and Thursday

American Park – Monday and Thursday

Frenship Heights – Monday and Thursday

Old Wolfforth – Monday and Thursday

Frenship Mesa – Monday and Thursday

Frenship ISD Service Days:

Frenship High School – Tuesday, Thursday and Friday

Casey Administration Building – Monday and Friday

Frenship Middle School – Monday and Friday

Tiger Stadium – Monday and Friday

Ninth Grade Center and Tennis Courts – Tuesday, Thursday and Friday

Contacts

For additional information, call 806-855-4120 or e-mail City of Wolfforth Utility Service